Privacy Policy
Last updated: October 8, 2026
NeuroBright Diagnostics, LLC ("NeuroBright," "we," "us" or "our") respects your privacy. This policy explains what information we collect through neurobrightdx.com (the "Site"), how we use it, and the choices you have.
Please do not send patient health information through this Site. The contact form and quick intake chat are for practices and providers asking about our services. Do not include patient names, diagnoses, test results or other protected health information in them. Clinical records and studies are handled separately, under our HIPAA obligations and our agreements with partner practices.
1. Information we collect
Information you give us. When you use the contact form or the quick intake chat, you may provide your name, practice or institution, clinical specialty, phone number, email address, the services you are interested in, and any message you choose to write.
Information collected automatically. Like most websites, our hosting provider may log basic technical data when you visit, such as your IP address, browser type, device type, pages requested and the date and time of the request. We use this only to keep the Site running, secure and working properly.
2. How we use your information
- To respond to your inquiry and arrange a conversation about our EMG, NCV, EEG and related services.
- To follow up about scheduling, billing and insurance questions you ask us.
- To operate, secure and improve the Site.
- To meet legal and regulatory obligations.
We do not sell your personal information, and we do not use it for third-party advertising.
3. How we share information
We share information only when needed to run our business and the Site:
- Service providers. We use Netlify to host the Site and to receive form submissions. These providers process information on our behalf and are not permitted to use it for their own marketing.
- Legal reasons. We may disclose information if required by law, court order or other legal process, or to protect the rights, safety or property of NeuroBright, our partners or others.
- Business changes. If NeuroBright is involved in a merger, acquisition or sale of assets, information may be transferred as part of that transaction.
4. Cookies and third-party content
The Site does not use advertising or cross-site tracking cookies. To display the Site, your browser loads fonts from Google Fonts and an animation library from the cdnjs content delivery network. When it does, those services receive your IP address and basic browser information, as with any website that uses them. Our footer also links to our Instagram page, which is governed by Instagram's own privacy policy.
5. How long we keep information
We keep inquiry information for as long as needed to respond to you and manage our business relationship with you, and as required by law. After that, we delete it or make it anonymous.
6. Security
We use reasonable administrative and technical safeguards, including encrypted (HTTPS) connections, to protect the information you submit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your choices
You may ask us to tell you what information we hold about you, to correct it, or to delete it. You may also ask us to stop contacting you. Email or call us using the details below and we will respond within a reasonable time. Some information we are required by law to keep.
8. Children's privacy
The Site is intended for healthcare professionals and practice staff. It is not directed to children under 18, and we do not knowingly collect information from them.
9. Links to other sites
The Site may link to websites we do not operate. We are not responsible for the privacy practices of those sites and encourage you to read their policies.
10. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. Continued use of the Site after an update means you accept the revised policy.
11. Contact us
NeuroBright Diagnostics, LLC
Email: Neurobright@outlook.com
Phone: (689) 307-9338
Service area: Central Florida, Greater Orlando and surrounding areas